Blog Archives

ASQ RRD series webinar: Five Common Errors in Problem Solving

ASQ RRD series webinar: Five Common Errors in Problem Solving

Thu, Jun 11, 2020 12:00 PM – 1:00 PM EDT

https://register.gotowebinar.com/register/9074625013131010315

Presenter: Mark Galley

Because errors and mistakes are costly, organizations put significant effort into improving operations and increasing reliability. But errors also occur within the problem-solving process. Sometimes organizations make problem solving more complicated than it needs to be. The variety of different tools and methods available can sometimes lead groups to mistakenly focus more on techniques than principles. Regardless of industry, the basics of problem solving apply to all issues, and companies may be forfeiting valuable insights and solution ideas without even realizing it. Avoiding some of these common errors will improve the way people analyze, document, communicate and prevent problems. Attendees will learn: How to minimize blame and the perception of blame in problem solving. Not to let tools distract from the basics. The key parts of a complete problem definition. The important difference between description and analysis. How solutions from one problem can become best practices for an organization.

Bio – Short

Mark Galley founded ThinkReliability, a training and consulting company specializing in root cause analysis and work process reliability. Mark has been leading investigations and teaching workshops on risk and reliability using the Cause MappingÒ method for more than 20 years. He began his career at the Dow Chemical company and obtained his CRE from ASQ in 1993.

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ASQ RRD series webinar: Best practices for performing remote internal and external audits

ASQ RRD series webinar: Best practices for performing remote internal and external audits

Fri, May 15, 2020 11:30 AM – 1:00 PM EDT

https://register.gotowebinar.com/register/7201182543418190348

Presenter: Mark Allen Durivage

This webinar is intended to expose the attendee to the challenges, opportunities, techniques, and best practices for performing remote internal and external audits. Remote audits allow an organization a viable alternative to on-site audits to ensure continued compliance with requirements. Remote audits leverage technology such as video teleconferencing and shared file folders to facilitate interviews and sharing of documents and records.

Bio:

Mark Allen Durivage has worked as a practitioner, educator, and consultant. He is Managing Principal Consultant at Quality Systems Compliance LLC, ASQ Fellow, and SRE Fellow. He holds several certifications including; CRE, CQE, CSSBB, RAC (Global), and CTBS. He has written several books available through ASQ Quality Press, published articles in Quality Progress, and is a frequent contributor to Life Science Connect.

Mark primarily works with companies in the FDA regulated industries (medical devices, human tissue, animal tissue, and pharmaceuticals) focusing on quality management system implementation, integration, updates, and training. Additionally, he assists companies by providing internal and external audit support as well as FDA 483 and Warning Letter response and remediation services.

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ASQ RRD Series: Organizational Culture Change: Taking the Wake-Up Call

ASQ RRD Series: Organizational Culture Change: Taking the Wake-Up Call

Thu, May 14, 2020 12:00 PM – 1:00 PM EDT

https://register.gotowebinar.com/register/4586784685143155726

Presenter: Henry J. (Hank) Lindborg

According to the World Economic Forum, “by 2022 – 42% of core skills required to perform existing jobs are expected to change” in the fourth industrial revolution. Organizations are morphing as technology disrupts work life. Even those that in past have embraced a culture of quality are challenged by digital transformation to redefine how their purpose, values and norms are shared. Uncertainty, accompanied by competing demands for flexible innovation and increased productivity, threatens engagement and leads to employee burnout. Some examples from “high tech” reveal cultures almost as undesirable as any formed in the first industrial revolution. So, how do we respond? This webinar describes the urgency of developing a Quality 4.0 culture. Taking a values-based perspective, Dr. Lindborg maps organizational culture and subcultures, offers advice on assessing cultural health, explores criteria for a cultural maturity model, and reviews methods for creating change, including the roles of leadership and consultants (sometimes, “insultants”).

Henry J. (Hank) Lindborg
A founder of the American Society for Quality’s (ASQ) Education Division and past member of its Education and Training Board, Dr. Lindborg has been a pioneer in applying quality principles to education. He has consulted on quality improvement for large school districts and played important roles in creating and fostering AQIP (Academic Quality Improvement Program) of the Higher Learning Commission (North Central Association), which was an alternative path to accreditation for colleges and universities.
As a consultant, he has worked in strategic development with organizations ranging from Fortune Five Hundred corporations to an Indian Nation, utilities, publishing, manufacturing, health care, universities and K-12 education systems. A career coach and author, he writes a regular career column for ASQ’s Quality Progress. He has been a board member of for-profit and not-for-profit organizations.
Dr. Lindborg has served IEEE-USA (Institute of Electric

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VIDEO OF THE WEBINAR ASQ RRD Series: Integrating FMEAs, FMEDAs and Fault trees For Functional Safety

On  Thu, Apr 9, 2020 the webinar “Integrating FMEAs, FMEDAs and Fault trees For Functional Safety” was presented by Omnex, Inc.

Recorded webinar:

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VIDEO OF THE WEBINAR ASQ RRD series webinar: Too late to prevent, Then plan to navigate through it!

On  Fri, Apr 17, 2020 the webinar “Too late to prevent, Then plan to navigate through it!” was presented by David Auda (CRE, CMQ/OE)

Recorded webinar:

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ASQ RRD series webinar: Too late to prevent? Then plan to navigate through it!

Too late to prevent? Then plan to navigate through it!

Fri, Apr 17, 2020 12:00 PM – 1:00 PM EDT by David Auda, CRE, CMQ/OE

https://register.gotowebinar.com/register/1245924101703798542

In some cases, such as this global pandemic, business plans or even personal plans could not take steps to prevent it. At the government level this is cast as a “problem” and the root cause would be initiated. At the business and personal level assigning a root cause is not necessary. Now it’s a matter of getting through it. The situation requires context and part of that context is an estimate of the duration.

Establishing that the duration is long, then figuring out how to minimize losses and sustain the business so that when recovery is achievable that there is something left to recover. The same structure that is used to build a strategic plan can be applied here.

Reaction without a plan has comes with the inherent risk that the reaction could just make things worse. Inaction with the hope that things will just ‘work out’ does not have an intuitive appeal in this situation, and there is the possibility that you are included in someone else strategic plan.

This webinar will review steps that can be taken to establish a plan for navigating through such a protracted event.

Benjamin Franklin has been credited with the admonitory aphorism “Failing to plan is planning to fail”.

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Canceled: Reliability, Maintenance & Managing Risk 2020

As many events, unfortunately “Reliability, Maintenance & Managing Risk 2020” will also be canceled.

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SLIDES AND VIDEO OF THE WEBINAR ASQ RRD SERIES: GEOMETRIC DIMENSIONING AND TOLERANCING (GD&T)

On Mar 12, 2020 the webinar “Geometric Dimensioning and Tolerancing (GD&T) ” was presented by Tec-Ease . 

Slides:

Recorded webinar:

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TECH SPOT: SAMPLE CRE QUESTIONS (Part 9)

1. The effects of failure rates on increased temperatures is called the:

a. Thermal model

b.  Full scale Model 

c. Arrhenius Model  

d. Derating effects

2. Recognizing the nature of process variability, the process capability target is usually:

a. looser than product specifications     

b. the same as product specifications

c.  tighter than product specifications   

d. not related to product specifications

3. (blank)  software failure are the result of design errors.

a. All    b. Most    c. Many    d. No

4.  How can linear acceleration be verified?

a. with a probability plot  

b. with a hazard plot   

c. either a. or b. 

None of the above

5. The purpose of derating parts is to:

a. Increase parts life   

b. Enhance overall system reliability

c. Improve circuit design   

d. All of these

6.  A sequential test plan is graphically  shown in the figure below. If the first  3 items tested fail, and the next 18 succeed, what is the status of the test?

a.  Reject the null hypothesis 

b.  Accept the null hypothesis 

c. Continue testing     

d. None of these

7. Inherent of intrinsic reliability:

a. is that reliability which can only be improved by design change

b. can be improved only by an improvement in the state of the art

c. is that reliability estimated over stated period of time by a stated measurement technique.

d. is not an estimated reliability

8.An item has a constant failure rate of 50, and a constant repair rate of 22, what is the steady-state availability?

a.  0.983     b.  0.924   c. 0.815   d. none of the these

9.  The failure rate for a carpet manufacturer is 3.7 per 1000 square yards. What is the probability of finding no defects in  a  random sample of 100 square yards.

a. 0.7145    b. 0.6907    c. 0.9581     d. none of these        

10. Given a shape parameter of 1.7 for the Weibull distribution, and assuming no failures, how long will 20 items have to be tested to give  a reliability of  0.95 at t=100,000 with 90% confidence?

a. 119.329     b. 160,896    c. 189,744    d. 276,901

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WCQI will not be held in May 2020

See also: https://asq.org/events

ASQ is concerned about the growing spread of COVID-19 (coronavirus). This is an emerging, rapidly evolving situation.

Because the health and safety of our members, customers, instructors, and staff remains of utmost importance, ASQ has made the decision to cancel WCQI. 

WCQI will not be held in May 2020. 

For those who have registered for the conference, you do not need to take any action to cancel. ASQ will handle the cancellation process and you have the option to have the funds held on your account for use on any other ASQ event or purchase through December 31, 2021 or be refunded.

If you’d like a refund, please contact help@asq.org.

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